Privacy Policy

Effective Date: September 17, 2025

At Stratos CRM (“Company”, “we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our services.

1. Information We Collect

Account Information: Name, email address, phone number, billing details.

Customer Data: Contacts, leads, messages, files, and other information you upload or input into the CRM.

Usage Data: IP addresses, browser types, device information, pages visited, and actions taken within the platform.

Payment Information: Processed securely by our third-party payment provider (Stripe). We do not store full credit card numbers.

2. How We Use Your Information

To provide, operate, and improve Stratos CRM services.

To process transactions and manage billing.

To send important updates, service notices, or support communications.

To monitor usage, prevent abuse, and ensure system security.

To comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share information with:

Service Providers: Third parties that support our operations (e.g., hosting, payment, customer support).

Legal & Compliance: Where required by law or to protect rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale.

4. Data Security

We implement reasonable technical and organizational measures to protect your data. Stratos CRM is powered by GoHighLevel’s infrastructure, which uses industry-standard encryption and security protocols.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide services, comply with obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict your personal data. To exercise these rights, contact us at [Insert Contact Email].

7. Cookies & Tracking

We use cookies and tracking technologies to improve user experience and monitor site performance.

8. Children’s Privacy

Stratos CRM is not directed toward children under 13, and we do not knowingly collect information from them.

9. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have questions, please contact us at:
📧 [email protected]